1. Are you real? Is this a scam?
Please rest assured that we are legally registered as a private company and have received business license in China.
2. How about the quality of your product?
We pay much attention to our customers' shopping experience. We only manufacture high-quality eyeglasses and will make quality control on each item before shipping. We will always put it on our priority.
3. Whether your photos are exactly the same with the products?
All the photos are shot by our own photographer, they are same with the products, but different monitors may have slight color difference.
4. Can I get a discount if I place a bulk order?
All our products are sell at wholesale price, we provide a little discount basing on quantity, you can check on the product detail page directly.
5. Can you send your catalogue to me?
Pdf files are available, please feel free to contact us to get them.
6. If the package is detained by customs, who is responsible for clearance of the items?
It's the buyer, but we will provide help as we can.
7. What can you do to help us avoiding custom tax?
Sorry we can NOT, but we will try to declare a reasonable value for your package when shipping. We should abide by the laws of each country.
8. How much will be the shipping cost?
Our price are NOT including the shipping cost. The delivery fee depends on the products weight and the city in which you live. But you can try to place an order, and the system will automatically calculate it for you.
9. How do I track my order?
Once the tracking number is available, we will email to inform you, and you can track it online by accessing the website of the relevant delivery company.
