Return & Exchange

Being a wholesale business, in most cases, we do NOT accept returns on products. But if there is a quality problem with the products, please contact us for an exchange.

Exchange Process

1. Please click "Contact" to submitting a ticket on our site, indicating the item(s) you would like to exchange and the reason. We will get back to you within 48 hours. Your patience will be highly appreciated.

2. After receiving exchange instructions from us, please package up the item(s) to be returned with the original packing.

3. Drop off your package at the local post office.

4. Most exchanges are processed within 5 business days after we receive your package. We'll send out the exchange products to you and info you by email. 

Exchange Conditions

1.You have 15 days to check the items' quality after you receive the package.

2. Items exchange must be in their unused condition with the original packing. We do not accept a exchanged item that’s worn, damaged, or altered in any way. 

4. We do not offer Freight to Collect (FTC) service for the packages returned to us.

5. The original shipping fee and insurance (if any) are non-refundable.

Return Address

    If you wish to return the exchange items to the nearest return address, please contact us in your account, our customer service representative will get back to you within 48 hours.

Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your exchange.